Genie Silentmax 1000 Users Manual 38081501312

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2015-01-24

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™  tMax  Silen  1000  CHAIN/BELT GARAGE DOOR OPENER MODELS IntelliG™1000/1200, SilentMax™1000/1200, ChainMax™1000/1200  OPERATION & MAINTENANCE MANUAL Includes INTELLICODE ® 2 Remote Control. Safe-T-Beam® System must be installed to close door. For use only with residential sectional or one piece overhead garage doors. Homelink® and Car2U® compatible.  For Answers and Assistance:  1.800.354.3643  or visit www.geniecompany.com WARNING: To reduce the risk of injury to persons or damage to property – Use this opener only with a one piece or sectional door. SAVE THIS MANUAL FOR FUTURE REFERENCE. INSTALLER: LEAVE THIS MANUAL WITH HOMEOWNER Genie, Genie logo, Intellicode, Safe-T-Beam are registered trademarks of, and SilentMax is a registered trademark of GMI Holdings, Inc., dba The Genie Company. Homelink is a registered trademark of Johnson Controls Technology Company. Car2U is a registered trademark of Lear Corporation. © The Genie Company 2011 PN# 38081501312, 09/2011  THIS PAGE LEFT BLANK  TABLE OF CONTENTS Section ..............................................................Page Safety Information ................................................................... 2 Important Safety Instructions .......................................... 2 Safety Features / Opener Features ................................. 3 Transmitter Compliance Statement ........................... 3  1-Getting Started Overview of Powerhead Controls ............................... 4 Programming Overview................................................... 4 Poster Review/Infrared Protection Function........... 4  2-Programming Limits and Force ...................................................................5 Contact Reverse Test ......................................................... 5 Programming Intellicode® 2 Remote to Powerhead ........................................................................ 6 Optional Programming Powerhead to HomeLink®, Car2U®, Intellicode® 1 Remotes or Wireless Keypads ........................................................... 6 Programming New Remotes to Previously Installed Genie® Intellicode® 1 Garage Door Openers ........................................................6 FCC and IC Certification ....................................................6 Lost or Stolen Remote ....................................................7 Wall Console Overview ....................................................7  3-Maintenance & Troubleshooting Important Safety Instructions ....................................... 8 Monthly Routine...................................................................8 Safe-T-Beam® System Check...........................................8 Door Balance (Spring Tension)....................................... 8 Contact Reverse Test (Reference).................................. 8 Corrective Maintenance...................................................9 Changing Light Bulbs ........................................................9 Remote Battery Replacement......................................... 9 Belt Tensioning Adjustment ...........................................9 Travel Limit Reset ............................................................... 9 Engage & Disengage Carriage........................................9 Adjustment Guide.............................................................10 Changing Force Setting..................................................10 Changing Speed Setting ................................................10 Troubleshooting Guide ............................................11-12 Warranty............................................................................... 12 REFERENCE-Wiring Diagram.........................................13  SAFETY INFORMATION OVERVIEW OF POTENTIAL HAZARDS READ THIS SAFETY INFORMATION CONVENTIONS USED IN THESE INSTRUCTIONS Garage doors are large, heavy objects that move with the help of springs under high tension and electric motors. Since moving objects, springs under tension, and electric motors can cause injuries, your safety and the safety of others depend on you reading the information in this manual. If you have questions or do not understand the information presented, call your nearest trained door system technician or visit our website. The following Safety Alert symbol and signal words are used throughout this manual to call attention to and identify different levels of hazard and special instructions. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and the word "DANGER", "WARNING", or "CAUTION" DANGER indicates an imminently hazardous situation which, if NOT avoided, will result in death or serious injury. WARNING indicates a potentially hazardous situation which, if NOT avoided, could result in death or serious injury. CAUTION indicates a potentially hazardous situation which, if NOT avoided, may result in injury or property damage. The word NOTE is used to indicate important steps to be followed or important considerations.  IMPORTANT SAFETY INSTRUCTIONS READ AND FOLLOW ALL INSTRUCTIONS SAVE THESE INSTRUCTIONS Potential Hazard  OPENER MUST BE INSTALLED WITH THE INCLUDED WALL CONSOLE. Safe-T-Beam® SAFETY REVERSE SYSTEM MUST BE INSTALLED TO CLOSE DOOR.  9/2011  ©2011 The Genie Company  Effect  Prevention  WARNING Could result in Death or Serious Injury  Keep people clear of opening while door is moving. Do NOT allow children to play with Door Opener. Do NOT operate a door that jams or has a broken spring.  WARNING Could result in Death or Serious Injury  Turn OFF power before removing opener cover. When replacing cover, make sure wires are NOT pinched or near moving parts. Opener must be fully grounded.  Do NOT try to remove, install, repair or adjust springs or anything to which door springs WARNING are fastened, such as, wood steel brackets, cables Could result in blocks, or other like items. Death or repairs and Serious Injury Installations, adjustments must be done by a trained door systems technician using proper tools and instruction  2  SAFETY FEATURES  OPENER FEATURES  Safe-T-Beam® (STB) Non-Contact Reversing System  INTELLICODE® 2 Access Security System  Puts an invisible beam across the door opening. The door stops and reverses to the full open position if anything passes th rough the beam. LED indicator lights on the powerhead and on the STBs provide a self diagnostic code if an operational problem exists.  A new generation superior encryption system that enhances the securi ty of the door opener by continuously changing the access code each time the remote is used. The door opener responds to each new code only once. An access code copied from a working system and tried again will not control the door opener.  Safe-T-Reverse® Contact Reversing System Automatically stops and reverses a closing door within two seconds of contact with an object.  Automatic ForceGuard™ Control Automatically sets the force required to fully open and close the door for maximum safety.  Watch Dog™ Monitoring System Monitors the Safe-T-Beam® system to ensure proper functionality and will automatically stop and reverse a closing door if a problem is detected.  HomeLink® and Car2U® compatible. Refer to the programming instructions on page 6.  Manual Emergency Release Manually releases door from door opener. Used during a power failure or other emergency to allow manual opening and closing of door.  SmartSet™ Electronic Programming Easily adjust the programming to reduce opening speed to a desired rate, vary limits and force, and program new remotes.  Automatic Lighting System Two bulb lighting system supplies up to 200 Watts of light for safer evening exits and entries. Turns ON when door is activated and automatically turns OFF 4 minutes later.  Integrated Motion Detection  (Not available on all models)  Select units have motion detection built into the powerhead. Lights automatically turn ON when motion is detected for much safer movement through the garage. Lights will turn OFF after 4 minutes of no motion.  3  Wall Console, Series III Operates door opener from inside garage. The Wall Console has an Indicator Light with: Open/Close, Sure-Lock™, and Independent Light Control buttons.  TRANSMITTER COMPLIANCE STATEMENT Transmitters comply with all United States and Canadian legal requirements as of the date of manufacture. No warranty is made that they comply with all legal requirements of any other jurisdiction. If transmitters are to be used in another country, the importer must determine compliance with any local laws and regulations which m ay differ from United States and Canadian requirements prior to use. Los transmisores cumplen con todas las reglamentaciones legales de los Estados Unidos y del Canadá, en la fecha de fabricación. Ninguna garantía se da que cumplan con todas las reglamentaciones legales de ninguna otra jurisdicción. Si los transmisores se van a utilizar en otro país, el importador debe determinar si cumplen con las reglamentaciones y leyes locales que puedan ser diferentes a las reglamentaciones de los Estados Unidos y del Canadá, antes de usar los mismos. Les émetteurs sont conformes à la réglementation américaine et canadienne à compter de leur date de fabrication. Aucune garantie n'est stipulée indiquant qu'ils sont conformes à toutes les prescriptions juridiques d'autres autorités. Si les émetteurs sont utilisés dans d'autres pays, il incombe à l'importateur d'en déterminer leur conformité aux lois et règles locales pouvant différer de celles des États-Unis et du Canada avant toute utilisation desdits émetteurs. Sendegeräte entsprechen allen gesetzlichen Bestimmungen in den USA und Kanada zum Zeitpunkt der Herstellung. Wir übernehmen keine Gewährleistung für die Einhaltung aller gesetzlichen Bestimmungen in anderen Ländern. Sollen Sendegeräte in anderen Ländern eingesetzt werden, so muss der Importeur vor dem Gebrauch sicherstellen, dass die Sendegeräte auch solchen lokalen Bestimmungen entsprechen,welche von den Bestimmungen der USA und Kanadas abweichen.  ©2011 The Genie Company  9/2011  1  OVERVIEW OF POWERHEAD CONTROLS  This section describes the simple programming functions. Use this page to familiarize yourself with the buttons and LED indicators used to program the opener. NOTE: These and buttons are for programming use only. Do NOT use these buttons to operate the opener. There are three programming buttons and two lights (LEDs) on the powerhead. Each of the buttons are used to enter and complete the setup programming. The LEDs indicate status or a function change by illuminating ON, OFF, or ON flashing in one of three different colors: BLUE, RED, or PURPLE.  Facing Garage Door  ROUND LED Indicator  LONG LED Indicator  PROGRAM  CloseTravel Open Travel Button  SET  Located on bottom of Powerhead. PROGRAM  Enters into and selects programming menus.  Begin here ONLY AFTER completing assembly and installation of the opener. Review the Assembly & Installation Poster to ensure all steps have been performed. There are no assembly or installation steps included in this manual. Contact your Genie® Professional Dealer for an installation poster, if needed, or call 1-800 35-GENIE. You may also visit www.geniecompany.com to download a pdf. file.  SET  Multi-function; move door during programming & advance through menus Both LEDs can be Red, Blue, Purple or off, depending on the programming step you are performing.  INFRARED PROTECTION FUNCTION 1. The Safe-T-Beam® has no effect on the door during an opening cycle. 2. If the Safe-T-Beam® detects an obstruction when trying to close the door, it will not allow the door to move. 3. When the garage door is closing, if Safe-T-Beam® is interrupted by person or obstacle, the garage door will stop its downward travel and reverse automatically to its fully opened position. 4. If the Safe-T-Beam® System fails, loses power, or is installed improperly, press and hold the wall console "open/close" button until the door reaches its fully closed position. If you release the "open/close" button on the wall console during the closing movement the door will reverse automatically to its fully opened position.  9/2011  Before you begin Programming, check to make sure there are no objects in the garage door opening. Programming Overview There are four Powerhead program menus: Remote Program (Default menu) Limits Program Force Program* Speed Program** ADJUSTMENT OF FORCE & SPEED SETTINGS IS ON PAGE 10 IN THE MAINTENANCE & TROUBLESHOOTING SECTION. * Force settings are set at the factory and do not normally require operator programming but can require minor adjustment under certain conditions. See Troubleshooting. ** Speed settings are set at the factory and are selfadjusting when needed. Speed Settings do not normally require manually initiated changes.  ©2011 The Genie Company  4  2 PROGRAMMING LIMITS  FORCE CONTROL  WARNING s Make sure doorway is in view and clear of obstacles and people to avoid injury or damage to property. s DO NOT operate this unit from wall console before LIMITS and FORCE are set. Severe damage to the opener can occur. s The bullet MUST be engaged to carriage BEFORE setting limits. See Installation Poster (if provided) or call Customer Service at 800-35-GENIE or visit www.geniecompany.com.  ACTION 1 ON WALL CONSOLE Press & Release Open/Close button.  2 Press & Release Open/Close button.  NOTE: If bullet has NOT been engaged to the carriage, do so now. See page 9. Please note that there is a 30 second timeout between each programming step. If you see two flashing RED LEDs, you have initiated a timeout. In the event of a timeout you must restart at beginning.  DOWN LIMIT ACTION  2  3  LED INDICATION/RESULT Long LED turns Blue, then flashes.  Press & hold 2 seconds or until LEDs react. Release.  BLUE  Press & hold until door is fully closed. Then release.  OFF  FORCE CONTROL IS SET  CONTACT REVERSE TEST A moving door can cause serious injury or death. 1. Keep people clear of opening while door is moving. 2. Do NOT allow children to play with opener, including wall console, remote, or wireless keypad. 3. During programming, door opener could begin to run, so stay away from moving door and its parts.  The Force and Limit settings MUST be COMPLETED before performing Contact Reverse Test. 1. Test. ACTION  SET  Both BLUE then LEDs Off confirms limit set.  BOTH FLASH BLUE  OFF  Press & Release the Open/Close button.  5  6  Press & hold until door is fully open. Then release. Press & Release.  Place a 2" x 4" board (laid flat) under center of door opening.  Long LED turns Blue, Then Long LED OFF Round LED OFF. Round LED Flashing.  ON  OFF  OFF  DOOR OPENS.  2  UP LIMIT Press & hold 2 seconds or until LEDs react. Release.  INDICATION/RESULT  1  OFF  During the initial setting of the limits- the LEDs will RED turn to RED—NOT OFF RED  4  Door fully opens.  OFF FLASHING  DOOR FULLY OPEN PROGRAM  Press & Release.  Door fully closes.  WARNING  TRAVEL LIMITS 1  INDICATION/RESULT  FLASHING  DOOR FULLY CLOSED  3 PROGRAM  SET  Both BLUE then LEDs Off confirms limit set.  BOTH FLASH BLUE  DOOR LIMITS ARE SET  SET FORCE NEXT  OFF  OFF  Press & Release the Open/Close button.  DOOR CLOSES. s When door contacts board, it must stop and reverse direction (within 2 seconds) to the fully open position.  2. Adjustment, if needed. s If the door stops before it contacts the board or it does not reverse, it may be due to an improperly set down limit. Repeat TRAVEL LIMITS program and Test again. Repeat as needed until door passes test. For further help refer to Maintenance &Troubleshooting, page 13.  Once the Contact Revese Test is complete, continue with programming Remotes. 5  ©2011 The Genie Company  9/2011  PROGRAMMING REMOTES to New Intellicode® 2 Openers.  PROGRAMMING INTELLICODE® 2 REMOTES to Intellicode® 1 (previous model) Openers.  All type remotes program in the same way. Bring remote(s) to powerhead location. For Car2U® and HomeLink®, park car outside the garage with the ignition key in the "ACCESSORY" position. Each button must be programmed individually following steps below. ACTION 1  2  Press & Hold for 2 seconds or until round LED turns blue.  LED INDICATION/RESULT PROGRAM  SET  Choose a button on your remote device. Press & release it twice.  OFF  PURPLE  Red = IntelliCode® 1 / Green = IntelliCode® 2 ACTION 1 Select a button NOT prorammed to a new Intellicode®2 opener  LED INDICATION/RESULT  FLASHING  Press & hold that button for until both the RED & GREEN LEDs are ON. Release.  Both LEDs Off. OFF PURPLE STEADY  3  OFF  BLUE  The default setting of Intellicode® 2 must be changed. The LED color displayed on the remote indicates the IntelliCode® mode.  OFF  OFF  STAYS ON  Press & Release that same button again.  2  DOOR MOVES  RED & GREEN  Press the same remote button 3 times.  REMOTE BUTTON IS PROGRAMMED  NOTE: For additional openers—repeat the steps above using a different remote button for each.  FCC and IC CERTIFIED This device complies with FCC Part 15 and RSS 210 of Industry Canada. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harful interference to radio or television reception, which may be determined by turning the equipment OFF and ON, the user is encouraged to try to correct the interference by one or more of the following measures: s Re-orient or relocate the receiver antenna. s Increase the separation between the opener and receiver. s Connect the opener into an outlet on a circuit different from that to which the receiver is connected. s Consult your local dealer.  RED WHEN BUTTON PRESSED REMOTE BUTTON IS INTELLICODE® 1 3 Find the Learn Code Button and Learn Code Indicator LED on your door opener. – If your Door Opener has a black antenna wire and the serial number does not start with 10 or higher, the Learn Code Button and Indicator LED are located near the antenna. (The light lens may need to be opened. If you use an external receiver, it may need to be opened to access the Learn Code Button and Indicator LED. –If Door Opener does not have an Antenna, you have an External Receiver. The External Receiver cover must be removed to access the Learn Code Button and Indicator LED. 4 Press the Lean Code Button 5 Press the same remote button twice. 6 Press the same remote button again.  Red Indicator LED  Located on Opener Housing  Learn Code Button  Red Indicator LED BLINKS  Red Indicator LED OFF  DOOR MOVES  REMOTE BUTTON IS PROGRAMMED TO OPENER  (Follow the TOP 2 steps above to shift back to Intellicode®2) 9/2011  ©2011 The Genie Company  6  OPTIONAL PROGRAMMING  WALL CONSOLE - OVERVIEW This opener has a Serial Number sticker in which the serial numbers begin with 10 or higher.  IntelliCode® 1 or 2 wireless keypad ACTION 1  LED INDICATION/RESULT  Enter your PIN on the wireless keypad.  FOR H LP CAL 1-800-35GENIE OR WWW.GENIECOMPANY.COM  OFF  BLUE OFF  PURPLE  FLASHING  Both LEDs OFF confirms communication is established with operator.  OFF  5 Press & release  OFF  Door moves.  Genie® Intellicode® 2 Wireless Keypad comes with a complete set of instructions.  LOST OR STOLEN REMOTE - CLEARING MEMORY ACTION Press & hold 2 seconds. Release.  2 Press & hold BOTH open and close buttons together. 3 Release.  LED INDICATION/RESULT PROGRAM  SET  THE GENIE COMPANY Residential Door Operator 120V. 60HZ. 5A  S/N:10XXXX XXXXXXX  ROGRAM 2 Press & Hold for 2 seconds or until round LED turns blue SET then OFF. Then Long LED flashes purple. 4 Press & release 2 times.  1  MODEL AC SR3 FCC ID: B8Q AC SR3 IC: 2133A-CSD1D  Round LED BLUE then OFF, Long LED FLASHING  OFF  OFF  BLUE  PURPLE  FLASHING  BOTH BLUE FLASHING  OFF  OFF  REMOTE CLEARED FOR REPROGRAMMING  (To verify memory is cleared—try to operate the garage door using one of your remote devices. The opener should not respond.)  Wall consoles from other manufacturers may not work with openers of these serial number groups. Genie® Series I wall buttons and Series II wall consoles will not work with openers of this serial number group.  Use only the Series III wall console provided with this unit. Wall console has three buttons and one indicator light. Indicator Light Indicator light will display Red when wall console is properly wired and Sure-Lock™ is OFF. When SureLock™ is ON indicator light flashes. Open/Close Button Use this button to open or close garage door. When Sure-Lock™ is ON the Open/Close button will CLOSE door only. Note: Constant button pressure in the CLOSE mode will override error responses in the powerhead and close door. Independent Light Control Button Use this button to turn powerhead lights ON. Powerhead lighting will remain ON until this button is pressed again or a door action has been completed. Note: If opener has a Motion Detector sensor, it will keep powerhead lights ON as long as motion is detected Sure-Lock™ Button When Sure-Lock™ is ON the powerhead cannot be activated by the wall console or a remote. s Press and hold for 5 seconds (or until Indicator Light flashes) to activate Sure-Lock™. s Press and release to turn Sure-Lock™ OFF.  Open/Close Button Open and closes door from inside garage. Sure-Lock™ Button – LOCK disables controls after door is completely closed. – UNLOCK allows controls to work normally Indicator Light Red indicator light is always ON When Sure-Lock™ is ON the indicator light flashes Independent Light Control Button Controls door opener lights from inside garage  NOTE: Clearing remotes from powerhead memory will clear ALL programmed remotes and wireless keypad. All remotes and wireless keypads must be reprogrammed. Your door opener will no longer recognize any signal received from a missing remote.  7  Tip: If the Wall Console is energized (LED ON), but the door does not FROM STBs FROM STBs respond to the FROM WALL FROM WALL CONSOLE CONSOLE OPEN/CLOSE button-verify the Console is wired to the BWC terminals on the powerhead. BWC STB IWC STB BWC IWC  ©2011 The Genie Company  NOT USED  NOT USED  9/2011  3  MAINTENANCE & TROUBLESHOOTING  If you have any questions, please do not hesitate to contact customer service at: 1-800-35-GENIE or visit www.geniecompany.com.  IMPORTANT SAFETY INSTRUCTIONS WARNING:To reduce the risk of severe injury or death 1. READ AND FOLLOW ALL INSTRUCTIONS. 2. Never let children operate or play with the door controls. Keep the remote away from children. 3. Always keep the moving door in sight and away from people and objects until the door is completely closed. NO ONE SHOULD CROSS THE PATH OF THE MOVING DOOR. 4. NEVER GO UNDER A STOPPED, PARTIALLY OPEN DOOR. 5. Test opener monthly. The door MUST reverse on contact with a 1-1/2" high object (or a 2" x 4" board laid flat) at the center of the doorway on the floor. After adjusting either the force or the limit of travel, retest the door opener. Failure to adjust the opener properly may cause severe injury or death. 6. When possible, use the emergency release only when the door is closed. Use caution when using this release with the door open. Weak or broken springs are capable of increasing the rate of door closure and increasing the risk of severe injury or death. 7. KEEP DOORS PROPERLY BALANCED. See your garage door Owner's Manual. An improperly balanced door increases the risk of severe injury or death. Have a trained door system technician make repairs to cables, spring assemblies, and other hardware. 8.  SAVE THESE INSTRUCTIONS.  WARNING s Garage door hardware (springs, cables, brackets, pulleys, etc.) are under extreme pressure and tension. s DO NOT attempt to repair or adjust door springs or any hardware, and DO NOT OPERATE garage door automatically or manually if door is improperly balanced or springs are broken. – CONTACT A TRAINED DOOR SYSTEM TECHNICIAN. ROUTINE MONTHLY MAINTENANCE Basic monthly maintenance tasks. s Contact reverse s Safe-T-Beam® System Check s Door balance s Lubricate Door Hardware  Safe-T-Beam® (STB) SYSTEM CHECK Check that both the RED and GREEN LEDs are ON steady. This indicates the system is working properly. If both LEDs are not ON steady, check the appropriate items below. s34"2ED,%$FLASHES – Check for obstruction. – Check alignment. – Verify wire routing from STBs to STB connection in powerhead. – Check for signal interference from another. Safe-T-Beam® unit (For multiple door installations). s.O34"2EDOR'reen LED displayed. – Check wiring and wire connections. If the system appears to be working properly, perform the check as follows: 1. Start the door closing. 2. Pass on object through the beam, the door should stop and reverse to the fully open position. DOOR BALANCE (SPRING TENSION) Perform the check as follows: release handle s With the door closed, pull DOWN and let go to release door carriage assembly from drive system. sRaise and lower the door manually—it should move freely and smoothly. sRaise door manually approximately 3 to '4 feet and let go. – Door should remain stationary or move very slowly. – If door moves quickly, CONTACT A TRAINED DOOR SYSTEM TECHNICIAN. s#LOSETHEDOOr. s Verify RED block in carriage is in the up position. (refer to page 13)  – Operate door using remote or wall console. – Door will re-attach itself to carriage assembly. LUBRICATE DOOR HARDWARE Lubricate door rollers, bearings and hinges:  CONTACT REVERSE TEST See page 5.  s Use silicone lubricant or lightweight oil.  WARNING Use wall console supplied with opener. Other approved wall consoles may be available. Unapproved or incompatible wall consoles can cause the opener to operate unexpectedly. 9/2011  ©2011 The Genie Company  8  CORRECTIVE MAINTENANCE  CHAIN OR BELT - TENSION ADJUSTMENT  CHANGE LIGHT BULBS WARNING s Use extreme caution when working from a ladder or step stool. s When replacing light cover, make sure wires are not pinched or near moving parts. 1. Disconnect power to door opener. s/PENPowerhead light cover. s2EMove light bulb(s). s2EPLAce light bulb(s). – Do NOT use light bulbs with greater than 100 Watt rating. s#LOSEPowerhead light cover. 2. Reconnect power to door opener. s Test light operation. RESET - OPEN/CLOSE TRAVEL LIMIT Performing all ten (10) Limits/Force setting steps (page 5) erases previous Limits/Force settings.  WARNING s Observe all safety warning and precautions! s Disconnect power from opener and disconnect carriage in rail from bullet before beginning this task. Visually inspect the chain or belt every 6 months. NOTE: Tension adjustments should be made with the door in the down position and the carriage released. s At the center of the rail the chain or belt should not be resting on the rail. See adjustment illustration on right. – With the bullet NOT engaged to the carriage, tighten adjustment nut until chain/belt does not, at the center of the rail, rest on rail. Do NOT overtighten. s Is there rust on chain or frayed edges on belt? – Contact a trained door system technician for chain/belt replacement. s Are there kinks or twists in the chain or belt? – Contact a trained door system technician for chain/belt replacement.  NOTE: The opener will not close the door automatically unless the Safe-T-Beam® System is installed and Limits are programmed. DISENGAGING AND ENGAGING CARRIAGE Tighten nut to increase tension on chain or belt  BELT Adjustment required  Belt  DOOR Belt  Approx. 1/8"  Correctly adjusted TO ENGAGE, PULL DOWN AND TOWARD POWERHEAD. CHECK THE RED BLOCK IS IN THE UP POSITION. THEN LET GO.  REMOTE BATTERY REPLACEMENT Replace remote battery with a CR 2032 coin cell battery. 1. Open the remote case using a washer or coin that fits into the slot at the top of the remote 2. Replace battery. 3. Align components and snap case closed. 9  Belt at center of rail  TO DISENGAGE, PULL DOWN AND TOWARD DOOR. CHECK RED BLOCK IN THE DOWN POSITION. THEN LET GO.  CHAIN Adjustment required  Chain  Chain  Approx. 1/8"  Correctly adjusted  Chain at center of rail  ©2011 The Genie Company  9/2011  ADJUSTMENT GUIDE - FORCE SETTINGS  ADJUSTMENT GUIDE - SPEED SETTINGS  CAUTION Door closing force is FACTORY set and requires no adjustment for normal operation. sNever adjust the force settings to compensate for damage, including an unbalanced door, binding door track or broken spring. sPerform monthly CONTACT REVERSE TEST. See page 7. Force settings are pre-programmed at the factory and "learned" during the Open/Close Limit settings steps. For normal use, these settings should not need adjustment with this unit. However, conditions possibly requiring adjustment are: 1. Doors with very stiff weather seals. 2. Doors that start down, STOP and reverse before closing. 3. Doors that start up, but STOP before they completely open.  Speed settings are pre-programmed at the factory for the maximum speed. Speed settings should not need adjustment with this unit. However, travel speed for the opener can be adjusted to a slower speed in both the open and close directions, To mimimize wear on heavier sectional doors. NOTE: One-piece doors are automatically set to the slowest speed during Limits programming and cannot be adjusted. There are 3 speed settings available for sectional doors. Please note that speed may be affected by door weight and balance, along with condition of door components and tracks.  SPEED ADJUSTMENT ACTION 1  FORCE ADJUSTMENT ACTION  LED INDICATION/RESULT  1 Press & hold both up and down buttons 2 seconds or until round LED turns Red.  OFF  Press & Release.  LOCKS IN SETTING. Then the Current DOWN FORCE SETTING will display.  PROGRAM  OFF BLUE FLASHING  BLUE  2 Press twice. BLUE  3  LOCKS IN SETTING. Both LEDs TURN BLUE then OFF BLUE SET confirms Force BLUE Settings are reset. FORCE SETTINGS DONE  OFF  OFF  NOTE: Depending on the criteria mentioned above, you may not have the option to increase speed. PROGRAM  Press & Release.  LOCKS IN OPENING SETTING. OFF FLASHES BLUE 3 TIMES  SET  Then the Current Speed setting for CLOSING travel will display. SEE CHART BELOW.  OFF  Purple Red Blue Powerhead LEDs ROUND LED LONG LED BLUE Off BLUE  Off  BLUE  BLUE PURPLE  PURPLE  Off  PURPLE  PURPLE  FLASHES BLUE 3 TIMES  Then the Current Speed setting for OPENING travel will display. SEE CHART BELOW.  PROGRAM  OFF  BLUE  PROGRAM  Press & Release.  4 Press either until you reach the desired setting. 5  BLUE BLUE  Off  9/2011  BLUE  SET  SET  USE CHART BELOW.  LED indicator colors  Force Level  Press & Hold for about 10 seconds or until both LEDs turn Blue. Then release.  USE CHART BELOW.  SET  4 Press either until you reach the desired setting. 5 Press & Release.  BLUE OFF FLASHES 3 TIMES  Then the Current UP FORCE SETTING will display. SEE CHART.  2 Press either until you reach desired setting. 3  RED  LED INDICATION/RESULT PROGRAM  6 Press either until you reach the desired setting.  NOTE: Depending on the criteria mentioned above, you may not have the option to increase speed.  7 Press & Release.  LOCKS IN CLOSING SETTING.  PROGRAM  FLASH BLUE  Both LEDs FLASH SET BLUE to confirm setting.  FLASH BLUE  FORCE SETTINGS DONE LED indicator colors  Speed Level  Off  RED  High  RED  Off  Medium  RED  RED  Low  ©2011 The Genie Company  OFF  Purple Red Blue Powerhead LEDs ROUND LED LONG LED RED RED  PURPLE  PURPLE  BLUE  BLUE 10  REFERENCE - CIRCUIT WIRING DIAGRAM  FOR HELP-1-800-35-GENIE OR WWW.GENIECOMPANY.COM  Opener circuit wiring diagram. This wiring diagram is for reference only.  WARNING  Opening Cover May Cause Electric Shock. Disconnect power from opener prior to removing cover.  POWER CORD SCREW DRIVE MOTOR  CHAIN MOTOR  PRINTED CIRCUIT BOARD  CONNECTOR  BLACK  RED  WHITE RED  BLACK  BLACK 1  2  3  4  GREEN  STB 1  BWC 2  3  4  (IWC or AWC) 5  6  CHOKE STRIPED WHITE  STRIPED WHITE WHITE  BLACK  SAFE-T-BEAM®  BLACK  WHITE  (Purchased Separately) INTELLIGENT WALL CONSOLE BLACK 7  6  5  4  3  WARNING  2  1  WALL CONSOLE  MOTION DETECTOR* 1  RED  2  OPTICAL SENSOR*  3  1  BLACK  RED  2  3  4  GREEN  YELLOW  *SOME MODELS DO NOT COME WITH THIS FEATURE  ELECTRICAL SHOCK  11  ©2011 The Genie Company  9/2011  TROUBLESHOOTING GUIDE - OPERATION  FOR HELP—1-800-35-GENIE OR WWW.GENIECOMPANY.COM  PROBLEM  WHAT TO DO s Check power source, – Plug a lamp into outlet used for powerhead. If lamp works, power source is OK. – If not, check fuse or circuit breaker. Opener does NOT run s If power is OK, from wall console. – Check connections at powerhead terminals and at wall console. – Limits must be set with door arm connected to door. s Check if wall console Sure-Lock™ is ON. Turn Sure-Lock™ OFF & check operation. s Check for reversed, broken, or cut wires. Staples can cut insulation and short wires. Repair or replace. s Make sure carriage is engaged to chain or belt bullet. See page 9. Refer to Opener runs, but door Installation poster or download poster from WWW.GENIECOMPANY.COM. does NOT move. s Check to make sure chain/belt is not broken or OFF its pulley. s Check FORCE ADJUSTMENT. See page 10. s Check all remotes. Opener works from s Replace remote battery with good one. See page 9. wall console, but NOT from remote. s Program remote to powerhead. See page 6. s Relocate remote inside car and or point remote at garage door. Remote has less than s Replace battery. See page 9. s Reposition door opener antenna. 25 feet operating range or no operation. s Remote LED does not come ON with button push - replace battery. See page 9. s Eliminate possible competing signals (satellite radio, FiOS® TV). s If a NEW installation, check Door Arm position. Refer to Installation poster or download poster from WWW.GENIECOMPANY.COM. Door starts down, then STOPS and goes s Check if Limits are properly set. See page 5 & 9. s Check if Safe-T-Beam® Red LED is flashing. See page 8. back up. s Check Safe-T-Beam® system for beam obstruction or misalignment of lenses. See page 8. s Check garage door for binding. OR s If an operational problem exists, and opener will not close. The opener can be forced to Safe-T-Beam® System close as follows; Press and hold the wall console button until door is completely closed. s Check for interference from adjacent Safe-T-Beam® units. malfunction. s Contact The Genie Company at 1-800-35-GENIE. s Check Safe-T-Beam® wire connections at powerhead. See page 8, STB Instruction, Poster or website. Door starts down, then STOPS before it s Check Limits are properly set. See page 5 & 9. is closed. s Check CONTACT REVERSE. See page 5. OR s Check garage door for binding. Door will only open. s Check closing "FORCE" adjustment. See page 10 . s Check Limits are 0properly set. See page 5. s Be sure door, opener, and springs are in good repair, properly lubricated and balanced. Door starts up, but s Check opening "FORCE" adjustment. See page 10. STOPS before it is WARNING: If you suspect a problem with the garage door hardware or springs, s completely open. contact The Genie Company at 1-800-35-GENIE. s Check Limits are properly set. See pages 5 & 9. s Check Sure-Lock™. Sure-Lock™ should be OFF for normal operation. See page 7. s Check door balance, condition, and door spring. Door will only run s Check opening "FORCE" adjustment. See page 10. closed. s WARNING: If you suspect a problem with the garage door hardware or springs, contact The Genie Company at 1-800-35-GENIE. Button stuck on wall console or remote. Door opener starts for ss Was a remote lost or stolen? Erase all remotes from powerhead memory and program no reason. new remotes. See page 7. s Be sure all door fasteners are tight. Noisy operation. s Be sure garage door is in good repair, properly lubricated and balanced. s Be sure opener is in good repair. s Check operating condition of door. See page 8. Door may need professional repair/adjustment. s Is this opener installed on a one piece door? Normal speed for one piece door is lowest speed setting. Door opener runs s If carriage travel is less than 6 feet, opener configures programming for a one piece door. slow. s Contact The Genie Company at 1-800-35-GENIE concerning door speed. 9/2011  ©2011 The Genie Company  12  TROUBLESHOOTING GUIDE - POWERHEAD LEDs Powerhead LED Round LED Long LED  Possible Problem Normal operation  OFF  OFF  ON/RED/ STEADY  ON/RED/ STEADY  ON/RED/ FLASHING  ON/RED/ FLASHING  ON/BLUE/ FLASHING ON/PURPLE/ FLASHING  No response from unit  FOR HELP-1-800-35-GENIE OR WWW.GENIECOMPANY.COM  Solution None required Check power supply Contact a trained door system technician  Limits NOT set properly  Reprogram Limits, see page 5  Program error Component failure  Unplug unit, wait 5 seconds, plug in Contact a trained door system technician  OFF  Remote NOT programmed  Program remote, see page 6  OFF  IntelliCode® 1 remote NOT programmed  Program remote using IntelliCode® 2 remote, see page 6 th, en program IntelliCode® 1 remote using instructions on page 6.  ON/RED/ FLASHING  OFF  OFF  ON/RED/ FLASHING  OFF  ON/RED/ STEADY  Safe-T-Beam® physical obstruction Safe-T-Beam® signal interference Door contact in up or down travel Door component failure detected Thermal cutout  Remove obstruction, recheck unit Check alignment of Safe-T-Beam® pair and nearest other Safe-T-Beam® pair Remove obstruction Check door spring, track, rollers, hinges and fixtures DO NOT unplug unit Wait until LED clears before operating  IntelliG™1000/1200, SilentMax™1000/1200, ChainMax™1000/1200 Limited Warranty   ´3URGXFWµVXEMHFW *0,+ROGLQJV,QFGED7KH*HQLH&RPSDQ\6HOOHUZDUUDQWVWRWKHRULJLQDOSXUFKDVHURIWKHEHORZLGHQWLILHGJDUDJHGRRURSHQHU6LOHQW0D[Œ&KDLQ0D[ŒRU,QWHOOL*Œ WRDOORIWKHWHUPVDQGFRQGLWLRQVKHUHRIWKDWWKH3URGXFWDQGDOOFRPSRQHQWVWKHUHRIZLOOEHIUHHIURPGHIHFWVLQPDWHULDOVDQGZRUNPDQVKLSIRUWKHIROORZLQJSHULRGVRIWLPHPHDVXUHGIURPWKHGDWHRISXUFKDVH 02725*($5%2;6HOOHUZDUUDQWVWKHPRWRUJHDUER[IRUWKH/,)(7,0( RIWKHSURGXFW %(/76HOOHUZDUUDQWVWKHEHOWIRUDSHULRGRI),)7((1<($56 &+$,16HOOHUZDUUDQWVWKHFKDLQIRUDSHULRGRI),9(<($56 &25(81,73$576  6HOOHUZDUUDQWVDOORWKHUSDUWVDQGFRPSRQHQWVRIWKH&RUH8QLWIRUDSHULRGRI),9(<($56 $&&(6625,(66HOOHUZDUUDQWVDOODFFHVVRULHVIRUDSHULRGRI21(<($5  /LIHWLPHVKDOOPHDQIRUDVORQJDVWKHRULJLQDOSXUFKDVHURZQVWKHKRPHLQZKLFKWKHSURGXFWLVRULJLQDOO\LQVWDOOHG   7KH&RUH8QLWFRQVLVWVRIWKHSRZHUKHDGZLUHGZDOOFRQWURO6DIH7%HDPŠV\VWHP-$UPDQGUDLO 6HOOHU·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ŠFXVWRPHUVHUYLFHDQGSURYLGHSURRIRIWKHGDWHDQGORFDWLRQRI *HQLHŠFXVWRPHUVHUYLFHDQGSURYLGHSURRIRIWKHGDWHDQGORFDWLRQRISXUFKDVHDQGLGHQWLILFDWLRQDVWKHRULJLQDOSXUFKDVHU&DOO*HQLHŠ&XVWRPHU6HUYLFHWROOIUHHDWWRVSHDNZLWKDWUDLQHGUHSUHVHQWDWLYH 3XUFKDVHUPXVWDOORZVHOOHUDUHDVRQDEOHRSSRUWXQLW\WRLQVSHFW3URGXFWFODLPHGWREHGHIHFWLYHSULRUWRUHPRYDORUDOWHUDWLRQRILWVFRQGLWLRQ8SRQGHWHUPLQDWLRQE\6HOOHUWKDWWKH3URGXFWRUDQ\SDUWWKHUHRILVGHIHFWLYHGXULQJ WKHDSSOLFDEOHZDUUDQW\SHULRGZKLFKPD\UHTXLUHSXUFKDVHUWRUHWXUQWKH3URGXFWWR6HOOHUDWSXUFKDVHU·VH[SHQVH6HOOHUZLOOVXSSO\WKHSXUFKDVHUZLWKUHSODFHPHQWSDUWVRUDWLWVRSWLRQDUHSODFHPHQW3URGXFWVKLSSLQJDQG KDQGOLQJRIDQ\UHSODFHPHQWSDUWVRUUHSODFHPHQW3URGXFWDOVRDWSXUFKDVHU·VH[SHQVH6HOOHUPD\XVHQHZRUUHFRQGLWLRQHGSDUWVRUDQHZRUUHFRQGLWLRQHG3URGXFWRIWKHVDPHRUVLPLODUGHVLJQ 7KHUHDUHQRHVWDEOLVKHGLQIRUPDOGLVSXWHUHVROXWLRQSURFHGXUHVRIWKHW\SHGHVFULEHGLQWKH0DJQXVRQ0RVV:DUUDQW\$FW 5(027(&21752/02'(/  385&+$6(5  '($/(51$0(   ,167$//$7,21$''5(66 '$7(385&+$6('   6(5,$/180%(5  '($/(5$''5(66   23(1(502'(/   13  P900-228  ©2011 The Genie Company  9/2011

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0.000000, 0.000000, 0.000000, 0.000000, 0.000000, 0.000000, 10.000002, 30.000002, 0.000000, 0.000000, 0.000000, 0.000000, 0.000000, 25.000000, 0.000000, 0.000000, 10.000002, 0.000000, 0.000000, 0.000000, 5.000001, 25.000000, 39.999996, 0.000000, 10.000002, 25.000000, 35.000004, 50.000000, 70.000000, 17.999300, 90.164001, 0.000000, 100.000000, 89.999405, 79.998795, 69.999702, 59.999104, 50.000000, 39.999401, 29.998802, 19.999701, 9.999103, 4.998803, 0.000000, 0.000000, 0.000000, 0.000000, 10.000002 Swatch Colorant Tint            : 100.000000, 100.000000, 100.000000, 100.000000 Swatch Colorant Red             : 0 Swatch Colorant Green           : 0 Swatch Colorant Blue            : 0 Producer                        : Acrobat Distiller 10.1.1 (Windows) Page Count                      : 14

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